I design the moment between a signal and a decision — how intelligent systems understand people and turn intent into action.

12+ years designing complex product systems, from screen-based interaction to embodied AI.

SELECTED WORK

Chat to Command Outlook

An Intent-to-Action Framework for Conversational Settings on Outlook

Organizing Outlook

Established interaction patterns Outlook's fragmented organization features

Coherent Outlook

A framework for cross-device consistency, adaptation, and continuity

HRI PERSPECTIVES

02 Understanding Human Intent

in the physical world, user intent is rarely complete. What can actually be missing from an apparently clear instruction?

#HRI

01 Commands Aren’t Enough

In physical space, action changes the world. If it’s wrong, it can come down to a severe result. #HRI