I design the moment between a signal and a decision — how AI systems read intent, weigh risk, and act in the world.


SELECTED WORK

Chat to Command Outlook

An Intent-to-Action Framework for Conversational Settings on Outlook

Organizing Outlook

Established interaction patterns Outlook's fragmented organization features

Coherent Outlook

A framework for cross-device consistency, adaptation, and continuity


HRI PERSPECTIVES

Understanding Human Intent

in the physical world, user intent is rarely complete. What can actually be missing from an apparently clear instruction?

#HRI

Commands Aren’t Enough

In physical space, action changes the world. If it’s wrong, it can come down to a severe result. #HRI